Below are testimonials provided by a some of our customers regarding their experiences with our sales and service departments. We invite you to stop by and experience us for yourselves!

From Amanda in Midlothian,

Thank you for the email - we are loving the Elantra, and couldn't be happier with our purchase. I just wanted to thank you because after being burned on a car purchase a few years ago, we went into this with apprehension. But you made the entire process so stress-free - I appreciate that you were straightforward with us, you were honest and answered our questions without dancing around them, and that everything you told us was true, and then some. I came in yesterday with my research and a price point that we wanted to be at, prepared to have to haggle a bit, but your price quote immediately undercut mine, which was a pleasant surprise. We are incredibly pleased with our experience at West Broad Hyundai, and especially our experience with you and with Jason. It was such a complete 180 from our previous experience with buying a car, and it was an experience that will bring us back to the dealership and we will certainly ask for you as our salesperson when we are ready to purchase another vehicle. Thank you again - we can honestly say that we enjoyed our purchase experience, and I don't think we expected to be able to say that! 2010 Elantra

From Debbie in Montepelier,

It was such a pleasure to deal with you and all the other's. Everyone was so friendly. I never had to make a trip to the dealership everything was handlled online and the only trip there was to sign papers and drive away. This is the very best expierence I have ever had in purchasing a car. Thank all of you. From beginning to the end everyone was spectacular....The car rides and drive so nice....It is a dream machine. 2011 Sonata

From Jennifer in Richmond,

I LOVE my Hyundai!  And the exceptional customer service I received from Andrew and the entire West Broad Hyundai team could not have made me any happier!  It was, hands down the best car buying experience I have ever had.  This was my first experience buying over the internet and I will never do it the "old fashioned" way again.  It could not have been any easier!  As a busy working mother of 3, my time is very limited.  I requested a quote on line and within a few minutes Andrew had responded with a fantastic price for an Entourage.  We set up an appointment for him to bring one to me to test drive...yes, he brought it to me to drive!  We loved it and the deal was sealed!  It was really just that easy.  Oh don't let me forget the hours I saved not having to chase my children around the dealership while we signed all the paperwork...he brought that to me too!  Thank you Andrew and West Broad Hyundai!  Thank you very much!  My family couldn't be happier with our new Entourage.  You now have a new and loyal West Broad Hyundai customer! 2007 Hyundai Entourage Limited

From Clark in Fairfaix

This is to let you know that after years of buying cars and lots of experience with dealer service departments, I can tell you I've finally found a place to call home, in a car sense. The first positive impression was the professionalism, manner, and knowledge our Sales Person, Andrew had. I had been to other Hyundai dealerships in metro DC area and they were dismal with lack of product knowledge, would not "deal, " forced friendliness. At West Broad we were well taken care of, all questions answered. Andrew even brought in a new Avalon for us to drive side by side with the Azera to help us make the right choice. The Azera with its price and construction quality won hands down. A fair deal was struck, and we've been happy ever since. The buying experience was wonderful! We come from Fairfax, VA, the service department is fantastic with Paul Lafoon as service advisor. Never, ever, have I experienced a genuine caring attitude about my car as Paul showed. Paul is the MAN! West Broad Hyundai is the DEALER, and Hyundai is the car BUILDER, and AZERA IS THE CAR! Bravo for greatness. Thanks for a great car, Andrew, thanks for a great sales experience. 2006 Hyundai Azera Limited

From Dean in Midlothian,

I asked for an "out the door" price on a 2007 Hyundai Sonata GLS and was e-mailed me back in 10 minutes with a quote.  I was able to pick out from a handful of cars that were already on your lot and buy the car at that price.  You mentioned that if the color that I wanted wasn't there that you could get that to me. I have only good things to say about the way the entire process was handled with absolutely no pressure whatsoever.  I will give you and West Broad Hyundai the first shot when I am looking for my next vehicle.  Thanks for making it a painless process. 2007 Hyundai Sonata GLS

From John in Hampton, NH

My buying experience was done almost totally on the internet. I researched inventory, made an offer on the internet and completed the deal with only 1 phone call. The paperwork was over nighted to me and I walked into the dealership with it in hand. There was no confrontation. No threatening to walk out the door. No unpleasantness whatsoever.  When I picked up the car it had pinstriping, mudflaps and wheel locks included, all of which I didn't expect. For those of you in the Richmond, VA area or even a days drive away, I highly recommend West Broad Hyundai 2007 Hyundai Santa Fe Limited

From Jerry in Richmond,

I was and am pleased with both your service and the car. I know folks will be questioning about where I got the car from and with whom. I will be mentioning both the West Broad Hyundai location and your salesman's name. I feel confident you will be fair with whomever I send and will not hesitate to recommend both West Broad Hyundai and your salesman. 2006 Hyundai Sonata

From Sherry in Richmond,

Before purchasing my car from West Broad Street Hyundai, I had worked with two dealerships and they both seemed to be more interested in me purchasing a car from them and returning their phone calls and me making a decision on buying a vehicle rather than answering all the questions and or concerns I had. After going on the internet to compare a price a screen popped up asking if I wanted to get a quote on a vehicle. I filled out the screen and shortly thereafter Andrew called me and answered my questions in detail and advised that he would gather some information for me regarding the vehicle and get back to me.  Since one of my concerns was the interest rate, when he returned my call he advised that his Finance Officer stated that he may be able to get me a lower rate and he would definitely give me a better price on the car. Andrew was very professional with his opinions and very informative regarding questions I had and never once did I feel that it was all about him getting the sale. I ended up getting a better price on a Tucson that had more equipment!!!! I would definitely go to Andrew again to purchase a vehicle and would also refer anyone interested in purchasing a vehicle. 2007 Hyundai Tucson GLS

From Jennifer in Richmond,  So far everything is going well with my new vehicle. I am very pleased at all of the features of this vehicle. The gas mileage is outstanding. I was looking for economy and affordability. I would recommend this vehicle to anyone looking for the same as I. I want you to know I was very pleased with your assistance in the purchase of the vehicle. All of the extras that came with this vehicle for no extra cost, well... that really exceeded my expectations. I would gladly recommend you and Hyundai to anyone. So far I haven't received a survey to take for this sale. But, you can be sure I will rate you and the dealership well. You came across to me as not only a professional, but a friend as well. Thank you!! 2010 Accent